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Appointments

The Barnard Medical Center is now offering telemedicine appointments, allowing patients to consult with caregivers online through their computers or phones. Available to residents of California, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Missouri, New York, Pennsylvania, Texas, Virginia, Washington, and Washington, D.C. Call our office at 202-527-7500 or create a new patient account to book your first telehealth appointment.

Will My Insurance Cover Telemedicine?

Many state legislators recognize the advantages of telemedicine for patients and the health care system as a whole. In fact, 30 states, including Washington, D.C., Maryland, and Virginia, have passed laws requiring private insurance companies to reimburse providers for video visits. Many insurance companies also see the value of telehealth and pay for video visits even when they are not required to by law. Just like a regular office visit, you may be required to pay a co-pay for your video visit. If you have an insurance that does not cover telemedicine, you have the option to pay out of pocket if you would like to use the service.

Medicare is now temporarily covering telehealth due to the COVID-19 pandemic. For patients with Medicaid or a Medicaid HMO, there are limitations based on access and individual plans. Certain kinds of visits are covered by certain carriers under specific circumstances, and these vary. We cannot guarantee coverage of benefits for this service so we encourage you to call your insurance plan directly and verify coverage of benefits.

Privacy and Security

You have every right to be concerned about the privacy and security of your confidential medical information. While today’s digital world offers a lot of convenience, there are risks. Our telemedicine platform (Chiron Health) has been designed specifically to protect your patient information and meet the strict standards of the Health Insurance Portability and Accountability Act, known as HIPAA for short.

How To Schedule a Telemedicine Visit

First telehealth appointment: 

After you have scheduled an appointment, you will receive a link to the email address we have on file and a text message within an hour. You will be asked to create a separate portal account through our telemedicine video-conferencing software, Chiron Health. We advise that you go to www.chironhealth.com at least 15 minutes before your scheduled appointment to make sure you do not experience any technical issues. This can be done from your computer, laptop or through the Chiron app on your phone. You will see your provider log on at your appointment time.  

Returning telehealth users:  

You will receive both an email and text confirmation of your appointment within an hour of scheduling. The day of your appointment, you can log in using your Chiron app or by going to www.chironhealth.com 15 minutes before.  

For new patients: 

We are offering consultation and lifestyle management telehealth appointments for new patients. We are currently only offering this service to patients who live in Arizona, California, Colorado, D.C., Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Missouri, New York, Pennsylvania, Texas, Virginia, and Washington. We are hoping to expand in the future, so please visit our website for updates. 

Barnard Medical Center is accepting new patients.  

Begin by clicking here to create a portal account. Once you have created an account, a member of our staff will reach out to make your first telehealth appointment. 

For more information about becoming a new patient, please visit our Appointments page. 

Please be sure to log into Chiron at least 15 minutes prior to your visit to ensure you experience no technical issues. Telehealth appointments are on a strict time limit. Failure to start appointment on time may result in a shorter visit or possibly needing to reschedule. For Chiron Telehealth troubleshooting, please call 800-768-8131 or email support [at] chironhealth.com 

Out of respect for other patients and our providers, we kindly request 24-hour notification for cancellation of appointments. Failure to do so will result in a "No Show Fee" of $25.00.