The Barnard Medical Center is now offering telemedicine appointments, allowing patients to consult with caregivers online through their computers or phones. Available to residents of California, the District of Columbia, Maryland, Massachusetts, Missouri, New York, and Virginia. Call our office at 202-527-7500 or create a new patient account to book your first telehealth appointment.
Will My Insurance Cover Telemedicine?
Many state legislators recognize the advantages of telemedicine for patients and the health care system as a whole. In fact, 30 states, including Washington, D.C., Maryland, and Virginia, have passed laws requiring private insurance companies to reimburse providers for video visits. Many insurance companies also see the value of telehealth and pay for video visits even when they are not required to by law. Just like a regular office visit, you may be required to pay a co-pay for your video visit. If you have an insurance that does not cover telemedicine, you have the option to pay out of pocket if you would like to use the service.
Medicare is now temporarily covering telehealth due to the COVID-19 pandemic. For patients with Medicaid or a Medicaid HMO, there are limitations based on access and individual plans. Certain kinds of visits are covered by certain carriers under specific circumstances, and these vary. We cannot guarantee coverage of benefits for this service so we encourage you to call your insurance plan directly and verify coverage of benefits.
Privacy and Security
You have every right to be concerned about the privacy and security of your confidential medical information. While today’s digital world offers a lot of convenience, there are risks. Our telemedicine platform (Chiron Health) has been designed specifically to protect your patient information and meet the strict standards of the Health Insurance Portability and Accountability Act, known as HIPAA for short.
How To Schedule a Telemedicine Visit
Scheduling a telemedicine visit with our practice works the same way as scheduling an in-office visit. Simply call our office at 202-527-7500 and speak to our front desk staff.
For existing patients:
After you have scheduled an appointment, you will receive a link to the email we have on file. You will be asked to create a separate portal account through our telemedicine platform (Chiron Health). We advise that you log on at least 10 minutes before your scheduled appointment to make sure you do not experience any technical issues. This can be done from your computer, laptop or through the Chiron app on your phone. You will see your provider log on at your appointment time.
For new patients:
We are offering consultation and lifestyle management telehealth appointments for new patients. We are currently only offering this service to patients who live in District of Columbia, Maryland, Virginia, Missouri, New York, California, and Massachusetts. We are hoping to expand in the future, so please visit our website for updates.
Barnard Medical Center is accepting new patients. Please contact us by phone or online to set up your first appointment.
- Call us at 202-527-7500 between 8:30 a.m. and 4 p.m. ET
- OR click here to create a portal account. Our front desk staff will contact you to schedule your appointment.
Once we have scheduled you for a telehealth visit, you will receive an email and text from Chiron asking you to create an online account. You will also receive a text from Epion, our patient engagement software platform. Click on the link to begin your registration forms and upload a picture of your insurance card.
We also need to obtain a copy of your ID. Please visit https://faxzero.com/ and fax us a copy of your picture ID prior to your visit.
We require that you complete these forms 72 hours prior to your scheduled appointment. Your appointment may be rescheduled if we do not have your forms completed.
Please be sure to log into Chiron at least 15 minutes prior to your visit to ensure you experience no technical issues. Telehealth appointments are on a strict time limit. Failure to start appointment on time may result in a shorter visit or possibly needing to reschedule. Utilize the Chiron Health troubleshooting page for information and tips to set up an account, correct errors, and test telemedicine calls. Please call us at 202-527-7500 for more information and assistance.