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The Physicians Committee



Medical Office Coordinator

About the Physicians Committee

The Physicians Committee is a nonprofit organization working toward compassionate and effective medical practice, research, and health promotion. Since 1985, the Physicians Committee has led the way for reforms of federal nutrition policies, and our clinical research programs are breaking new ground in diabetes, cancer, and other serious medical conditions. We have fought for an emphasis on prevention, higher ethical standards in research, and scientific advances in basic research and effective drug development. Over the years, we have taken on battles to end ethically questionable experiments involving children and inhumane animal experiments and have worked to improve science education. We have worked with physicians, federal regulators, politicians, researchers, educators, students, and concerned citizens. And we have so much more work to do. We encourage you to learn more by visiting our website at pcrm.org.

About this Career Opportunity

The Physicians Committee is opening the Barnard Medical Center this fall, and we are looking for an enthusiastic Medical Office Coordinator to join our team. If you have exceptional administrative and customer service skills, we want to hear from you. The position will involve performing a complete range of customer service, clinical, billing and administrative tasks in a primary care office. The Medical Office Coordinator will also be involved in planning and preparing for the opening of the medical center. This is a full-time position located at the Physicians Committee's headquarters in Washington, D.C.

Apply now!

Qualifications

We are looking for a team player who will tackle his or her work with a sense of urgency, persistence, vigor, and a positive attitude. Successful candidates will possess:

  • A demonstrated interested in the Physicians Committee's mission
  • Exceptional customer service skills
  • Experience or a strong interest in working in a medical setting, especially with billing or health care delivery
  • Strong interpersonal skills to work effectively with people of diverse cultural, educational, economical, and social backgrounds
  • Proficiency in Spanish is a plus

If you share these qualities, are passionate about the Physicians Committee's mission to advance the field of preventive medicine and ethical research, are compassionate, and are looking to make the world a better place, we'd like to hear from you.

Responsibilities

  • Coordinating and delivering services to patients in a primary care setting
  • Greeting patients
  • Receiving phone calls
  • Scheduling appointments
  • Coordinating patient flow
  • Creating and maintaining patients’ electronic health records
  • Evaluating financial status and establishing budget payment plans for patients
  • Collecting, posting and managing patient account payments
  • Verifying patient insurance
  • Completing and submitting insurance claims
  • Following up with the insurance companies
  • Identifying and resolving patient billing complaints
  • Protecting patients' rights by maintaining confidentiality of personal and financial information
  • Maintaining a safe, secure, and healthy work environment to comply with OSHA standards
  • Adhering to HIPPA laws
  • Maintaining supplies, office, and exam areas
  • Preparing correspondence between medical providers and patients
  • Providing general administrative support to providers
  • Acting as liaison between patient and health care providers and external patient related providers
  • Managing and assisting with special projects

Education Requirements

  • High school diploma or GED
  • Coursework or certificate in the medical field is a plus

Physical Requirements

  • Lifting 20-30 lbs. 
  • Standing and walking for periods of time

Other Requirements

  • 2 years’ experience in medical office, administrative, or customer service position
  • Strong Microsoft Office and electronic record-keeping skills
  • Ability to work evenings and weekends as required
  • Proficiency in Spanish is a big plus

How to Apply

In your cover letter, please tell us about the values we share, your related accomplishments, your salary requirements, and your customer service expertise. Send your cover letter and resume to careers@pcrm.org and reference the position title in your subject line. We look forward to hearing from you!
 

 



Medical Office Coordinator


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The Physicians Committee
5100 Wisconsin Ave., N.W., Ste.400, Washington DC, 20016
Phone: 202-686-2210     Email: pcrm@pcrm.org